- ExAM Certification System
- Creating the Certification Assessment
- Question Scoring
- Create a Certification Object
- Configure the Contact Object
- Field Mapping Survey to Contact
- Distributing the Certification Assessment
- Create Contact to Certification Process Builder
- Create Email Template and Notification Workflow Rules
Previous article: ExAM Certification System
Creating the Certification Assessment is no different than creating any other assessment that you have previously created through ExAM. All you have to do is create that assessment, throw some sections in there for structure and then build out some questions to give your survey the substance and meet your acceptance criteria. But just in case you have forgotten how to do any of the previously mentioned steps there are some refreshers below.
Creating an Assessment with ExAM Command Console
Navigate to the ExAM Command Console by clicking on the tab.
Once you are on the ExAM Command Console tab you will click on +New ExAM. You will be prompted to enter a Name for your assessment template and then click Continue.
You have now created the general assessment template. The next step is to create a section template; a section template is a means of blocking together related question templates. To create the section template you will enter a Name and Description then click Add Section. At this point, you should probably have your certification assessment planned out and sectioned so add the sections you have come up with.
Now that you have a section template you will be prompted to create your first question template. To do this you will select the Question Type by choosing from the dropdown picklist. You can find a complete list of the question types available to you here. Then you will supply the Question Text. The next step is Dependent on the question type that you have chosen. If it is a text-based question you will just click Add Question.
If it is a question type that you have to provide Answer Options for you will select the Question Type, provide the Question Text and then add the Answers options and finally click Add Question.
You have the ability to add as many questions templates as well as section templates until you have completed creating the assessment template by continuing to click Add Question or Add Section.
Once you have completed creating the section templates and question templates you have created a certification assessment.
Next Article: Question Scoring