ExAM Blog

Transforming Organizations

ExAM: Innovation With Impact for UPCS-V

For almost three decades, HUD has implemented the Housing Choice Voucher (HVC) program with the specific intention of helping very low-income families, the disabled, veterans — helping, by the agency’s own description, people find and afford decent, safe, sanitary housing. It’s intentions are noble, and it has proven positive impact on reducing veteran homelessness, and helping families afford housing. And while thousands of US citizens have benefitted from HVC and have been able to move into houses, apartments and townhomes they otherwise might not be able to afford, thousands more are waiting to access those same advantages. Why the wait? There are plenty of properties available, with property owners seemingly as eager to take advantage of the program as any potential tenant. The challenge is that each property has to pass muster with HUD inspectors, who must certify that any residence is, quite simply, suitable for people to reside in. It needs to be structurally sound, compliant with current safety standards, have proper utility hookups, appropriate heating and cooling — any number of requirements that so many of us presume are a given when moving into a home. Contending with the inherent laboriousness of the inspection process is why REAC has introduced a new inspection protocol, UPCS-V, which introduces new measures that reduce subjectivity and enhance objectivity (and thus consistency) of the property inspection process. Let’s back up and explain why that standardization is important. Any inspection is, understandably, conducted by an inspector — an individual who has a certain level of expertise and commensurate credibility. Of course, like any human pursuit, the subjectivity can vary profoundly from person...

Introducing ExAM

Introducing ExAM Our Saleforce.com app, Extensible Assessment Manager or ExAM, was created specifically to meet the unique facilities management and security needs facing our organizations today. ExAM was built by Millsapps, Ballinger and Associates on a Salesforce platform, which means that in addition to the capabilities I will tell you about in a minute, you also get access to the power of Salesforce.com’s inherent capabilities around document management, messaging, task management and other capabilities that have made Salesforce.com a staple of Fortune 500...

Create integrated decision support environments

ExAM can help your organization support the really big decisions. The ones that require gathering, managing and assessing information from across organizations, people and systems, in a repeatable, tweakable fashion. Contact us for a demo today at info@exam4enterprise.com or call us at 703-OUTCOME. Where are your big decisions? Performance Management Strategic Planning Enterprise Architecture Facilities Planning Human Resources Capital Planning IT Portfolio Security...

Re-platform low to medium complexity apps to reduce costs

Budgets are really tight right now and everybody is looking for ways to save. Your application portfolio is probably carrying some costs you don’t even realize. If you have low to medium complexity applications in: Assessments & Complex Surveys Analysis & Decisions Support Document & Forms Management Communications & Collaboration Enterprise & Community Intelligence There is a good chance that you could save big by re-platforming to ExAM in the Force.com cloud. Of course its not just about the savings. ExAM delivers communication, collaboration, workflow and analysis capabilities you probably don’t have now and if you are already using Salesforce.com or Force.com apps you benefit even more from this consolidation. Contact us for a demo today at info@exam4enterprise.com or call us at 703-OUTCOME. Check out the video: ExAM makes saving money in the cloud...

ExAM Accounts

The Account tab offers you a place to quickly access all of the accounts. In many ExAM use cases the account can be thought of as a facility. Any accounts you have recently opened can be found in the Recent Accounts Box. All accounts can be accessed from the drop down menu at the top left of the page. You can select which type of accounts you want to view with the drop down menu on top right of the page. You can also easily drill down into each Account to see where the school is, the owner of the account, and other relevant information such as the number of employees and the school’s security assessment...

Extensible Assessment Management (ExAM) – Overview

The Extensible Assessment Manager (ExAM) application sits atop the Salesforce.com platform & provides an incredibly effective, versatile, & affordable toolset for process improvement, business analytics, & collaboration. With an emphasis on improving all aspects of facilities , operations, physical security & risk management, MB&A tailored ExAM to provide the following capabilities “out of the box” : Physical security assessments Visitor registration, monitoring& reporting Database management & mining (Crime statistics, performance, incident management, etc.) First rate reporting (tailorable, intuitive and adaptive) Interactive graphical interface (map overlays of crime statistics, boundaries, etc.) Work flow & task management Intuitive & comfortable user interface that emulates the feel of many of today’s popular social media sites Why we built Exam: ExAM directly seeks answers to critical questions regarding the current operations and physical security at a facility. Through the use of intuitive reporting and easy to use dashboards, critical business analytics are derived that will organizations: Reduce costs Reduced travel Make informed and prioritized decisions Increase security awareness Analytics provide a clear picture of current conditions Additional data provided on visitors, student and faculty attendance, etc. Reduce risk Make informed and timely threat assessments Prioritize decision making on critical infrastructure upgrades ExAM – A Powerful Tool For Management & Security Professionals The Salesforce.com platform and its apps can be thought of in much the same way that Apple platform and its apps. By creating a powerful and secure environment for developers Salesforce has enabled us to focus on what we know best…Facilities Management, Security and Decision Support. Because ExAM is hosted in the cloud your organization only pays for the service it needs...

ExAM Reports

The reports tab provides you a flexible analysis capability that will enable you to rapidly access and create reports to support both strategic and tactical decision-making. . The tools powerful out of the box reporting are easily extended to meet your requirements. The folders in the left hand side of the screen allow me to navigate to specific types of reports. The reports down the middle can be sorted to show recently viewed reports, or I can use the drop down menu to view all items, or items created by a specific person. I can also choose to view both reports and dashboards, only reports or only dashboards. All of our dashboards are “drillable” and have reports behind them. I can click through and see that specific report from the dashboard. I can create a new dashboard. To create my own dashboards and report simply click “new” and select the type of report or dashboard you would like to create from the drop down menu. Then select the data you want in your report and click run—It is that easy. Again if you want great results, you have to put a little bit of work into thinking about what information you need presented, but once you have it done its very simple to drag in the type of components you want and choose from data...

ExAM Dashboards

The Dashboards tab allows you many different options for analytic components. I can come in and create new reports and new dashboards very easily. Dashboards can be structured to meet your specific requirements. For this example we are going to show three types of data that can help organizations quickly assess what changes can be made to their physical security to improve their students learning environment. The Assessment Completion Dashboard allows you to quickly and easily tell how many of your assessments have been completed and therefor how complete your current analytics are at this point in time. The Assessment Analytics Dashboard shows you which physical security elements need improvement nationwide. The Crime Dashboard shows National crime incidents in areas surrounding our organization. By comparing the data in this Dashboard with the data in the Assessment Analytics Dashboard we can easily prioritize which facilities are put in the most risk by inadequate physical security measures....

ExAM Collaboration Tools

ExAM has a number of collaboration tools built into the software. Anyone who is subscribed to me will see my activity in their feed, whether I upload a file, edit an account or update my contact information. So somebody can easily understand just by posting a comment out or by watching the things that I’ve been working on, where they may be able to jump in and assist, understand my progress in a team environment, and general reminders that help to eliminate the need for me to go walk over, talk to them, or call them.  If we’re collaborating across time zones it eases a lot of the communications issues because I can just see what’s occurring, and people that I’m concerned with.  In addition to the passive collaboration tools, there are quite a few ways in which you can actively interact with your team including Chatter, the Calendar and the...

Customizing ExAM

One of the biggest assets of this tool is how easy it is to customize it. Changing tabs, layouts and other user interface elements is very easy. This enables your team to work in the way that best meets their needs and enables their decision-making and workflows....

Navigating the ExAM User Interface

When you first access the user interface the first thing you will notice is how user friendly it is.  You have a very simple set of tabs across the top and there’s a feed down the middle showing recent user activity.  If you upload a file and you’re working to collaborate with other users, this is where it appears.  This area is completely customizable. For further information regarding customizing the user interface view our video on Customizing ExAM. You can have dashboards here, calendars, to do lists, and manage workflow.  It’s very...

Logging in to ExAM

Logging in to ExAM (Extensible Assessment Management) Log into safe using your unique e-mail address and password. Your system admin can give you create, read, write, and update access to specific areas of ownership. All of these videos will be through the eyes of our example user, Rick Blaine, with full access to the...

ExAM for Security Assessments

Our Extensible Assessment Manager (ExAM) was created specifically to meet the unique security needs facing organization’s today. Our app enables physical security assessments including measures such as effective use of architecture, landscaping, perimeter, parking, facility access control/interior, physical barriers, access control, and lighting to achieve improved security by deterring, disrupting or mitigating potential threats. This assessment is built to meet federal requirements for facilities safety and was specifically used to assess 189 schools, reducing the total cost to perform security assessments by more than $25,000 on a per facility basis, requiring no additional investment into hardware, software and complex systems. You can simply buy the assessment service the same way people use Gmail, iTunes, social media or iPhone apps. This complex requirement can be met by ExAM because Salesforce.com, one of the world’s fastest growing fortune 500 companies, is also one of the most secure, built to handle federal security requirements. The following briefly highlights the major capabilities of ExAM: Includes relevant data regarding physical security standards and governance Tailored to provide an easy to use interface for the user community Mobile ready Extensible library enabling development of comprehensive security information Fully developed help manual (print or online) includes coverage of every question asked on the survey as well as information on all of the survey related features and tools Innovative dashboards and analysis tools that enable management to understand survey progress and to ensure compliance with standards and requirements Core set of reports to facilitate understanding and analysis of data being gathered. The full set of Salesforce capabilities detailed below You and your personnel securely on a mobile...

Introducing ExAM

Our Saleforce.com app, Extensible Assessment Manager or ExAM, was created specifically to meet the unique facilities management and security needs facing our school systems today. ExAM was built by Millsapps, Ballinger and Associates on a Salesforce platform, which means that in addition to the capabilities I will tell you about in a minute, you also get access to the power of Salesforce.com’s inherent capabilities around document management, messaging, task management and other capabilities that have made Salesforce.com a staple of Fortune 500...