Previous Article: Adding Required Fields for Unsubscribe
With the Unsubscribe assessment built and the proper custom fields added to the contact object, we are now able to set field mapping from the assessment to the assessable object.
1. First, navigate to exam configuration and scroll down to Field Mapping and click on Configuring Field Mapping.
2. Now set the assessable object to Contact select the assessment template to Unsubscribe, and field map the response from that assessment to the Unsubscribe field we had just created on the contact. Then click Save.
3. Field mapping for the Unsubscribe assessment to the contact object has now successfully been configured.
Next Article: Setting up Workflow rules for Unsubscribe