Better Data, Better Cloud
ExAM helps you ask better questions, get better answers and make better decisions.
Get It Done With Us
ExAM can help you gather data and make better decisions about just about anything across surveys, data calls, web forms, etc. Below are a couple of examples of how ExAM can help you build turn key solutions to business problems in near real time. Get the most from your Salesforce investment by having better data today!
Net Promoter Surveys
Net Promoter Score(NPS) is a management tool that can be used to gauge the loyalty of a firm’s customer relationships. ExAM can help you easily set up and begin using this tool to help you gain better insight into your stakeholders.
Case Close Surveys
Customer feedback is critical especially when it comes to customers who need support. Our tight integration with Salesforce Service Cloud makes it easy to understand customer recovery efforts. ExAM enables complex case closed surveys based on case criteria.
Employee Engagement
ExAM can support just about any kind of survey you need and tightly align it with Salesforce. A great example is employee engagement especially with so many working from home these days. ExAM makes it easy for you to get a better understanding of employee engagement.
Assess Anything
ExAM helps you better understand just about anything and lets you do it in the context of your Salesforce objects and records. When you run a survey it can be in the context of Accounts, Contacts, Leads, Users or any Salesforce custom object. Things makes meangingful reporting possible and facilitiates business process automation through Salesforce process builders, flows, approvals and other key Salesforce platform features.
Connect with Stakeholders
ExAM’s Event Distribution Wizard lets you send surveys, data calls and assessments based on real time events in Salesforce so that you can ensure that you get the high quality data when you need it. From prompting people to provide status reports, to enabling large scale survey sends, to enabling SMS based question and answer ExAM understands how to help you connect and collaborate with the people that you depend on for the information you need to run your organization.