Survey, Data Collections and Assessments Webinar

Learn how to get better data into Salesforce so you can make better decisions. Our Extensible Assessment Manager (ExAM) is used by some of the world’s biggest and most complex organizations so that they can make better decisions, based on better information.

Agenda:

• Using ExAM Command Console to build your first customer satisfaction survey.
• Using ExAM to build an automatic Case Closed Customer Satisfaction Survey in Service Cloud
• Getting the most from ExAM Analytics and Word Cloud
• Distributing surveys via Salesforce Email and the ExAM Distribution Tab.

To register click here.