Learn ExAM from End to End
ExAM is easy to use to build surveys, assessments, and data collections. Like with any enterprise application there are some advanced features you may want to check out to take your data collection activities to the next level and unlock real insight from your data.
Dozens of Modules
Our training modules cover all of the key aspects of ExAM including the items most likely to turn up on ExAM Certification ExAMs. Get to know ExAM inside and out and become a real ExAM Data Ninja!
Gather information in the context of your Salesforce objects. Measure satisfaction on a product by product or account by account basis. Understand when to use a custom object and how to use the context of your Salesforce Org to ensure you are getting the most out of your ExAM insights.
Learn how to map the information from your assessments and surveys right into Salesforce. Bring data from the outside world into your Accounts, Contacts, Leads, and Opportunities. This includes all standard and custom objects. Make keeping your data up to date as easy as sending an update request via ExAM.
Make sure your assessments match your brand precisely. Learn how standard and advanced styling capabilities can take you from bland to brand perfect in minutes using pre-existing templates and just a little knowledge of CSS. No previous coding knowledge required!
Learn how to get your assessments in front of the right people so you can get the information you need. Learn how to develop advanced filters to easily segment users, contacts, and leads and create custom email templates, so that you can send the right message and assessments easily.
Learn how to develop advanced scoring models that enable you to support decision making and tie into Salesforce workflows. Scoring can be a key factor in driving actionable information gathering efforts. Don’t miss out on this opportunity to learn how to quantify the data you gather.
Learn how to make your surveys and assessments listen for keywords to drive critical interactions and to spawn cases as appropriate. Your stakeholders and customers shouldn’t have to wait for you to read their response to find out they need help. Get help on the way automatically!
Asking the right question the first time is better than asking a thousand questions that happen to include the right question. Learn how to get higher throughput on data calls by asking the right question at the right time. Decision trees are all about the end customer experience.
Become an expert
Different ExAM roles have different training needs. Our training programs are designed around specific roles from ExAM Administrators, ExAM Survey Administrators, to ExAM Inspection Administrators.
Once you get trained, get recognized for it. Take one of our certification examinations and find out if you have what it takes to become an official certified ExAM Administrator.
Bring your skills to your Org
Trained, certified and ready to deliver outcomes. Once you have your skills in place get ready to get the most out of your ExAM and Salesforce investment.
“I thought I knew ExAM start to finish. It turns out there are a few tricks I didn’t know. Hidden questions are going to change how I build forms.”
Having more Salesforce knowledge always helps and it really depends on what you are trying to get out of the training. ExAM is meant to be used by business users and we have training oriented towards ExAM Survey and Inspection Admins that is easily consumable by business users responsible for administering these kinds of systems. ExAM Advanced Administrator training is best consumed by those that are currently Salesforce Administrators.
Do I have to take the certification ExAM?
How long does getting trained take?
This is driven by the individual training session but a general rule is that our basic training programs are structured to occur over 8 hours on two days:
- ExAM Survey Administrator
- ExAM Inspection Administrator
Our Advanced training sessions are structured to occur over 16 hours and 4 days.
- ExAM Advanced Administrator
- ExAM Advanced Administrator + Mobile
Can I get training onsite?
Of course! If you want to come to our training facility in Arlington, Va we would love to have you. We would also love to come to your facility. Just make sure you have a minimum of 5 participants. Travel expenses and venue are not covered in your location training pricing. If you have questions reach out to firstname.lastname@example.org.