Better Data, Better Cloud

ExAM provides you with the ability to assess, manage, and interpret information to make critical business decisions.
 

ExAM is short for Extensible Assessment Manager. Available on the Salesforce Appexchange, ExAM utilizes the power of the Salesforce and provides your organization with all the necessary tools to build assessments, collect information, manage that information, and drive important decision making.

1. Feedback

 

Ask better questions. Get better answers. Then ask them anywhere, anytime and anyplace. Secure, scalable and connected to everything in your Salesforce org…

2. Data Calls & Survey

 

Advanced features like Field Mapping enable you to connect the questions you ask directly to the data you use to run your business in Salesforce. Seamlessly move data from front end forms directly into fields in objects within Salesforce.

3. From Information to Insight

 

Ride the wave to actionable insight. ExAM helps you get the most out of your information with native analytics and powerful tools to help you harness the power of Salesforce’s Wave Analytics.

4. Built in Salesforce connected to your other Cloud stuff...

 

Born in Salesforce but connected to the cloud, ExAM connects to the things you use to understand your business. Whether it be Google Analytics, Adwords, Maps, etc. ExAM leverages the tools you are used to, to bring you powerful insights…

 

 

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Built on the Salesforce platform, ExAM gets you the information you need to better understand the things that matter to you. We help you ask questions, evaluate the answers and automate the business processes that you use to run your business. 

ExAM is great as a stand alone app helping you better understand your stakeholders, but it can also be a powerful part of your own customer apps, or be deeply integrated int o your own Service, Sales or other business processes. 

Tell us about your use case and get a demo. Love Salesforce? It gets even better with better information. Better Data, Better Cloud, Better Salesforce. 

Enterprise Understanding

ExAM enables an enterprise understanding of customer feedback, market research, and other complex information gathering activities all within your Salesforce Org. Gather information directly against Accounts, Leads, Products, Contacts and all Standard and Custom Objects.

Easy to Use

Quickly and easily build out surveys, easily customize look and feel and send at real scale. Sending thousands or hundreds of thousands of feedback inquiries a month? Do it all in Salesforce and unlock the power of stakeholder insight.

Advanced Features

Connect to the rest of your Cloud strategy. As a Salesforce native AppExchange product, we understand the power of the whole cloud. Its why we help you connect to your other tools like Google Analytics, Adwords, Maps, etc.

ExAM is an AppExchange product supporting data collection, analysis and business process execution made by Salesforce ISV Partner Millsapps, Ballinger & Associates, 2019 Top 25 Most Promising Salesforce Solutions Providers.

Advanced Features. Easy To Use.

With hundreds of advanced features that get you better data faster, ExAM has been built from the ground up to help you understand your customer and your business. ExAM helps you configure criteria based customer satisfaction surveys to be sent when cases are closed in the Service Cloud. These features allow you to ask your customer the next question based on the answer to the last one and can be configured to open a case based on a survey and a customer’s feedback score.

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“We were very lucky to work with the ExAM team to develop a personalized, tailored application for our program. The team was fantastic to work with – they truly listened to our needs, co-designed with us and our users, and were very attentive to completing tasks quickly and ahead of schedule. I give my highest recommendations working with the ExAM team!”
Andrea Ippolito

VA Innovators Network Lead, VA Center for Innovation

The App is great. Able to very quickly and easily get out surveys and other assessment type use cases. Robust app that allows you to do this with clicks not code.

They have very good customer support and service. They are quick to help with whatever are needs are and contiunally make the app better. 

They have provided support to help us leverage the app to its fullest for all of our use cases. I would recommend using this for any use case were you are doing assessments, quality reviews, surveys, etc. They also are willing to update the app to meet your specific needs. Amazing company and app.

Brian Broome

Tech Lead at U.S. Department of Veteran Affairs

What ExAM can do

 

Who uses ExAM

 

How ExAM works

 
  • People who like more information 99% 99%
  • People who like less 1% 1%